Information for visitors to Heliflight. Operating measures required after re-opening following the Covid-19 lockdown

 

Heliflight aims to keep both its staff and customers as safe as possible during these unprecedented times. We have to adjust and adapt our way of thinking and how we operate in the future. Therefore, new safety measures have been implemented to reduce the risks associated with Covid-19. These measures, which may vary from time to time, must be strictly observed at all times (even if more robust than Government minimum guidelines) and visitors must comply with any instructions given by any Heliflight official or staff member.

The main points are that Social Distancing measures must be observed outside the aircraft. This is currently 2 metres or 1m+ where 2 metres can not be maintained. Posters have been installed in the washrooms to remind everyone to wash their hands for 20 seconds, and to do this more frequently.

Hand sanitiser stations are in place for both the Reception and Operations rooms, and social distancing markers have been placed where appropriate. Aircraft continue to be regularly sanitised including controls, door handles, seat belts and headsets. Office areas and briefing rooms are all disinfected regularly during the day. Anti-viral sprays and disinfectants are available to clean your work area after use. We ask all staff, pilots, and students to use their own equipment, such as pens and flight equipment so there is no sharing

Because of the confined space, the kitchen can only be used by one person at a time. Please wash your hands in-line with goverment guidlines before using any kitchen appliances and clean work surfaces after use. 

Trial Lessons.

The recipient of a trail lesson must self-assess their health prior to coming to Heliflight premises. If any of the listed government symptoms are being experienced i.e. a new persistant cough high temperature, shortness of breath, sore throat, loss of smell or taste, they must inform Heliflight and reschedule for a later date. Only one spectator from the same household may accompany the recipient into Heliflight’s premises and social distancing must be observed at all times.  Any other spectators may only observe from the carpark and must not enter Heliflight premises except to use the toilets. Hand sanitiser will be available in the reception area and must be used. Any other protective measures that Heliflight implements, such as the wearing of face masks or coverings must be complied with. These may change and should be confirmed prior to arriving at Heliflight. Heliflight will expect visitors to provide their own PPE if requested and must bag it and take it home with them after use.

 

Pleasure flights

The recipients of a pleasure flight must self-assess their health prior to coming to Heliflight premises.If any of the listed government symptoms are being experienced i.e. a new persistant cough high temperature, shortness of breath, sore throat, loss of smell or taste, they must inform Heliflight and reschedule for a later date. Only one spectator from the same household may accompany the recipient into Heliflight’s premises and social distancing must be observed at all times.  Any other spectators may only observe from the carpark and must not enter Heliflight premises except to use the toilets. Hand sanitiser will be available in the reception area and must be used. Any other protective measures that Heliflight implements, such as the wearing of face masks or coverings must be complied with. These may change and should be confirmed prior to arriving at Heliflight. Heliflight will expect visitors to provide their own PPE if requested and must bag it and take it home with them after use.

 

All persons entering the building shall now have a temperature check and our NHS QR code for track and trace is situated by both doors to the Reception and Operations room for you to check in. Non-flying visitors not using the track and trace app must sign at the reception desk.

 

 The above principles will also apply to Charter Flight passengers at both departure and destination locations.  

  

 

 

 

SE49, Gloucestershire Airport, Staverton, Cheltenham, Gloucestershire, GL51 6SR.